Frequently Asked Questions

At A- Z Blinds we we always try to provide our customers with the relevant information they need and make things a little bit easier. Helping you to be a little bit more informed helps you to make the right decisions before making the final purchase.

So, we have created an FAQs page so you can find all the relevant information you need together in one place.

Feel free to have a browse through the list but if there is something we’ve not covered, please get in touch with us and we will do our very best to answer your question and offer any advice to help you make the right choices.

Yes! All our Blinds are covered by a 12 month guarantee and shutters are covered by a 5 or 10 year guarantee depending on the shutters you choose.

Vertical blinds are generally the cheapest, but there is not a great difference in cost between vertical blinds, roller blinds or standard aluminium venetian blinds.

Yes,​ where possible we give you our best quote within 24hrs unless we need more information or you would prefer a home visit where we help you and then give you a no obligation quote.

For blinds, it usually takes 7-14 days, in certain cases such as vertical replacement slats we can cater for your requirements within a couple of days depending on your chosen product/s. Shutters usually take 10-12 weeks depending on the type you choose. We also have a premium shutter range which is available at extra cost on a 4-6 week lead time, please ask about our premium range in store.

Please note: Due to the coronavirus certain made to measure products are taking longer than usual, are suppliers are doing everything possible to bring these products back to normal lead times.

Once your product has been made, our team of expert fitters will come out to install them. Fitting is free of charge on all full price blinds.

We offer various payment methods, including debit cards, Visa and Mastercard, bank transfer or you can also pay the fitter in cash.

Yes all our blinds and shutters are custom made to measure so we do require a 30% deposit for blinds and 50% for shutters.

A-Z Blinds have 25 years of trading experience in the blinds industry and we never compromise on the quality of our products. As a family run business we treat our customers as we ourselves would wish to be treated, going that extra mile to offer a fantastic customer service and after sales service!

Unfortunately we do not offer this service anymore due to the high cost involved in stocking the many different parts available, however if you are ordering new blinds or shutters we can have a look whilst we are at your home or office to see if it is possible to repair any damaged blinds.We also offer a repair service for vertical blind headrails but you must bring these to us at our showroom.

NO, well yes, kind of, we sell both shutters and blinds… Shutter blinds is a term often used by people who are confused about what type of shutters OR blinds they want. Shutters are shutters which you can see on our shutters page and blinds are blinds and both have many different styles and design options to choose from, you can also view all the different types of blinds available on our various blind pages.

Bring us one of your old slats for each window, choose your new fabric, tell us how many slats are required for each window, collect the same/next day.


from £120(excluding VAT)*


from £145(excluding VAT)*


upto 20% off*

*From offers based on best value fabrics/style only